Job Title: Practice Coordinator - BILINGUAL
Location: Frederick, MD
Job Type: Full-Time
Reports To: Practice Manager or Physician(s)
Position Summary:
We are seeking a detail-oriented and proactive Practice Coordinator to join our dedicated team at our medical practice in Frederick, MD. The Practice Coordinator will serve as a key point of contact for staff, patients, and providers, ensuring efficient daily operations, exceptional patient service, and compliance with medical and administrative protocols.
Key Responsibilities:
Administrative Oversight:
Coordinate daily front office and back-office operations.
Schedule patient appointments and manage physician calendars.
Oversee patient intake, insurance verification, and billing processes.
Patient Experience:
Ensure a welcoming and organized patient environment.
Address patient questions and concerns promptly and professionally.
Manage patient records, ensuring HIPAA compliance.
Staff Coordination:
Serve as a liaison between medical staff and administrative personnel.
Assist in hiring, training, and supervising support staff.
Monitor workflow efficiency and recommend improvements.
Compliance and Reporting:
Ensure the practice adheres to local, state, and federal healthcare regulations.
Maintain accurate logs and reports related to operations and patient care.
Assist in preparation for audits, inspections, or accreditation reviews.
Technology & Systems:
Utilize EHR systems (e.g., Athenahealth, Epic, or similar) for scheduling, charting, and communication.
Coordinate IT support needs and manage equipment or software issues.
Qualifications:
MUST BE BILINGUAL - ENGLISH AND SPANISH
High school diploma or equivalent (Associate's or Bachelor's degree in healthcare administration or related field preferred).
2+ years of experience in a medical office or healthcare setting.
Strong organizational and communication skills.
Proficiency in medical terminology, insurance procedures, and EHR systems.
Leadership or supervisory experience is a plus.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.